Privacy Policy

GLPPal · glppal.app

Introduction

GLPPal ("we", "us" or "our") operates the GLPPal mobile application and website at https://www.glppal.app (the "Service"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our Service.

By using GLPPal, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

Information We Collect

We collect information that you provide directly to us, that is generated through your use of the Service, and that we receive from third-party services integrated with GLPPal.

Examples of information we may collect include:

  • Email address
  • Account information
  • Profile information
  • Weight entries
  • Injection logs
  • Appetite tracking data
  • Side effect tracking data
  • Device information

How We Use Information

We use the information we collect to operate, maintain and improve GLPPal. We process your data only where we have a lawful basis to do so.

Examples of how we use your information include:

  • Provide app functionality
  • Improve user experience
  • Customer support
  • Security and fraud prevention
  • Waitlist communications

Data Storage and Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

Third Party Services

GLPPal uses trusted third-party services to host, operate and improve the Service. These providers may process your information on our behalf and are contractually required to protect it. Third-party services we use may include:

  • Supabase — database hosting and authentication
  • Resend — transactional and contact email delivery
  • Vercel — website and application hosting
  • PostHog — privacy-focused website analytics (page views and download button clicks)

Cookies

Our website uses PostHog for privacy-focused analytics to understand which pages and traffic sources lead visitors to download the app. PostHog may store a first-party cookie or use local storage to recognise returning visitors and persist campaign attribution (UTM parameters).

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service and prevent us from attributing marketing campaigns accurately.

User Rights

Depending on your location, you may have certain rights regarding your personal information. We will respond to valid requests in accordance with applicable data protection laws.

Your rights may include:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct inaccurate or incomplete information
  • Deletion — request that we delete your personal information, subject to legal obligations
  • Data export — request a portable copy of your data in a commonly used format

Children's Privacy

GLPPal is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete it promptly.

Changes To This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the Service or by email.

Your continued use of GLPPal after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

support@glppal.app